Shipping Policy

/Shipping Policy

Shipping Policy

GENERAL INFORMATION

Our goal is to process and ship all orders within 24 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM CST, excluding holidays).

U.S. Shipping Methods

FedEx-Logo

US Shipping Times (FedEx)

Here are the shipping times after the package has been shipped to a physical street address:

  • FedEx Smartpost (7 to 10 Business Days)
  • FedEx Express Saver (3 to 4 Business Days)
  • FedEx Ground (5 to 7 Business Days)
  • FedEx Home Delivery (1 to 5 Business Days)
  • FedEx  2nd Day Air (2 Business Days)
  • Standard Overnight (Delivery by 8pm)
  • FedEx Priority Overnight (Delivery in the afternoon)
  • FedEx First Overnight (Delivery by 8am)

*Some services not available in all areas

US Shipping Times (USPS)

Here are the shipping times after the package has been shipped (even to a P.O. Box):

  • Priority Mail (2-5 Business Days)
  • First Class (1 – 3 Business Days)

For APO/FPO addresses, all orders will be shipped via USPS:

  • Priority Mail (2-5 Business Days)
  • First Class (1 – 3 Business Days)

International Shipments

International orders can be shipped via FedEx or USPS. You may choose the shipping method that best serves your needs during the checkout process. Pricing is available prior to placing your order by filling in your complete address information, then the pricing options will be accurate.

We are not responsible for delays caused by Customs or Customs fees and/or charges including but not limited to VAT or GAT taxes in Canada or elsewhere. If you have further questions about Customs clearance or shipping regulations, please contact your local Post Office or Customs Office regarding their regulations BEFORE you order.

Our warehouse and fulfillment facilities are in Utah, United States, and all orders are shipped from the USA. Any orders refunded by us will be refunded minus the shipping and handling fees. Wholesale orders are subject to the same shipping policies as other orders.

 

FedEx-Logo

  • Visit FedEx.com for International shipping times

 

  • Priority Mail International (2-4 Weeks on average after shipment)
  • First Class International (1-2 Weeks on average after shipment)

Tracking Your Packages

You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers’ online stores. Your shipment service will be indicated in the e-mail. Use the links below to track your shipment:

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