Shipping Policy

Thank you for visiting and shopping at Lakanto.com. Following are the terms and conditions that constitute our Shipping Policy.

SHIPMENT CONFIRMATION AND TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can also use the Route Mobile Application to track your package from start to finish.

MELTED OR DAMAGED PRODUCTS

Lakanto is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

CHOCOLATE SHIPPING POLICY

For the warmer months of the year, we are cold shipping chocolate products. Expect some delays; our chocolate products ship out only on Mondays, Tuesdays, and Wednesdays. To utilize cold packaging and maintain cold temperatures, a minimum purchase of 3+ of any chocolate items are required

SHIPPING RATES AND DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout.


Shipping rates within the United States are:

Standard Light Shipping
0-0.99 lb

Standard Medium Shipping
1-4.99 lb

Standard Heavy Shipping
5-9.99 lb

$5.99

$9.99

$14.99

*Free Standard Shipping is available for qualifying orders of $75 or more. Standard Shipping is an estimated 5-7 days for delivery, check individual order tracking number for specific details.

 

Shipping rates to US Armed Forces are:

Light Shipping
0-0.99 lb

Medium Shipping
1-4.99 lb

Heavy Shipping
5-9.99 lb

$12.99

$20.99

$30.99

 

Shipping rates to Puerto Rico are:

Light Shipping
0-0.99 lb

Medium Shipping
1-4.99 lb

Heavy Shipping
5-9.99 lb

$15.99

$24.99

$37.99

 

INTERNATIONAL SHIPPING POLICY

We currently do not ship outside of the U.S.

RETURNS POLICY

Our ​Refund and Returns Policy​ provides detailed information about options and procedures for returning your order.

Thank you for visiting and shopping at Lakanto.com. Following are the terms and conditions that constitute our Shipping Policy.